MSWA Platinum Club.

Never miss out on your chance to win!

Frequently Asked Questions

What is the MSWA Platinum Club?

MSWA Platinum Club Members are valued MSWA supporters who pre-order MSWA Mega Home Lottery and/or MSWA Luxury Lottery tickets.

The MSWA lotteries sell out quickly, so our MSWA Platinum Club members receive guaranteed tickets in their chosen lotteries by signing up in advance to purchase their tickets in each lottery.

Our members also receive an exclusive preview to the MSWA Mega Home Lottery Show Home and access to exclusive free competitions and prize draws.

How do I become a MSWA Platinum Club member?

To become a member, visit: mswaplatinumclub.com.au/Register.

Is there a joining fee to become a MSWA Platinum Club member?

No. There is no joining fee to be a member and there is no minimum commitment. You can cancel your membership at any time.

How often is the MSWA Mega Home Lottery held?

This lottery is held twice a year.

How much are MSWA Mega Home Lottery tickets?

These tickets are $100 each.

How often is the MSWA Luxury Lottery held?

This lottery launches four times per year.

How much are the MSWA Luxury Lottery tickets?

These tickets are $50 each.

Can I include a second name on my ticket(s)?

Yes. During the registration process simply fill in the secondary ticket holder information. Alternatively, please call the Lotteries Team on (08) 6454 3150 and we  will add an extra name onto your tickets.

Can I remove or change the secondary ticket holder on my ticket(s)?

Yes. If you are the purchaser of the tickets, amendments can be made to the name on the ticket by calling the MSWA Lotteries team on (08) 6454 3150.

IMPORTANT: We will need a minimum of 5 working days for  this  alteration to take effect.

I have already signed up as a member, can I purchase more tickets?

Yes, you can increase or decrease the number of tickets on your membership, at any time.

Can I adjust the number of tickets I would like to purchase for future lotteries?

Yes, you can increase or decrease the number of tickets on your membership at any time.

How are my ticket numbers selected for each lottery?

The MSWA database randomly selects a ticket number for MSWA Platinum Club Members. Members are unable to select their own ticket number.

When will I receive my tickets?

You will receive your lottery ticket electronically before the lottery launches.

Can I skip a lottery?

Yes. You can skip an upcoming lottery without cancelling your membership simply call us on (08) 6454 3150 at least 5 days before a lottery launches to skip the up-coming lottery.

Can I cancel my membership?

Yes. You can cancel your membership at any time. Simply call the Lotteries Team on (08) 6454 3150.

Can I get a refund for my lottery ticket(s)?

A request for a refund will need prior written approval from the Department of Racing, Gaming and Liquor. This process may take a number of weeks. Please note: Refunds cannot be issued after the prize draws have begun. There is no guarantee a refund will be granted.

How do I know my credit card and personal details are secure and private?

MSWA does not sell, or share, any personal data with any other parties. MSWA’s systems are fully PCI compliant and all credit card details and transactions are conducted in line with current legislation. MSWA has a Privacy Policy which can be reviewed at the MSWA Mega Home Lottery website at mswalottery.com.au/Privacy-Policy.

How do I update my details?

To update any of your details (ticket allocation, contact details, credit card details etc), please call the MSWA Lotteries Team on (08) 6454 3150, or email platinum@mswa.org.au.

What if a lottery is sold out before I join?

Currently 2 out of the 4 annual MSWA Luxury Lotteries are already sold out. If you select MSWA Luxury Lotteries as part of your membership you will receive tickets in the 2 MSWA Luxury Lotteries that still have available tickets, and be placed on a waitlist for tickets in the sold out MSWA Luxury Lotteries.

Enquiries

Phone:

(08) 6454 3150

Email:

platinum@mswa.org.au

Street Address:

Level 2,
1133 Albany Highway,
Bentley, 6102 WA